Last Updated: 2025.12.24
At ForgeCrafts (accessible at https://www.forgecrafts.com), we respect your privacy and are committed to protecting your personal data. This Privacy Policy document explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our customized creative products.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect both personal information and non-personal information from you when you interact with our website.
1.1 Personal Information
You may voluntarily provide us with personal information, including but not limited to:
- Full name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely by third-party payment providers)
- Custom design details, files, or messages you submit for personalized products
1.2 Non-Personal Information
We automatically collect certain information when you visit our website, such as:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
- Referring URLs
This data helps us understand how visitors use forgecrafts.com and improve user experience.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill orders for customized products
- To communicate with you regarding orders, inquiries, or customer support
- To improve our website functionality, design, and content
- To personalize user experience and product recommendations
- To send promotional emails or newsletters (only if you opt in)
- To comply with legal and regulatory obligations
3. Cookies and Tracking Technologies
ForgeCrafts uses cookies and similar tracking technologies to enhance your browsing experience and improve our services.
Cookies help us to:
- Remember user preferences
- Analyze website traffic and performance
- Understand customer behavior for marketing optimization
You can choose to disable cookies through your browser settings. However, doing so may affect certain features of the website.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties.
We may share your data only with trusted service providers who assist us in operating our website and business, including:
- Payment processors (e.g., PayPal, Stripe)
- Shipping and logistics partners
- Website hosting and analytics services
- Email marketing platforms (with user consent)
All third parties are required to keep your information confidential and use it only for the agreed purposes.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access the personal data we hold about you
- The right to request correction or deletion of your data
- The right to object to or restrict data processing
- The right to withdraw consent at any time
- The right to data portability
To exercise any of these rights, please contact us at support@forgecrafts.com.
7. GDPR Compliance (For EU Users)
If you are located in the European Economic Area (EEA), ForgeCrafts processes your personal data under the following legal bases:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
We ensure that your data is handled in accordance with the General Data Protection Regulation (GDPR).
8. CCPA Privacy Rights (For California Residents)
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
- Request disclosure of the categories of personal data collected
- Request deletion of personal data
- Opt out of the sale of personal data (ForgeCrafts does not sell personal data)
To submit a request, contact us at support@forgecrafts.com.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.
10. Children’s Information
ForgeCrafts does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you believe your child has provided personal information on our website, please contact us immediately, and we will promptly remove such data.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
ForgeCrafts
Website: https://www.forgecrafts.com
Email: support@forgecrafts.com